Website Maintenance
Updates, backups, uptime checks and content changes every month.
Support & Maintenance
Someone to Call When Something Breaks
Monthly plans covering updates, security patches, performance and bug fixes — with response times in writing, whether we built the thing or not.
- Response times you can hold us to
- We support sites we did not build
- Monthly report, no mystery hours
- Cancel at the end of any month
Rated 5.0 by 30+ clients50+ projects delivered across 10+ countries
Get a free quote
Tell us what you need. You get a scoped estimate and a timeline — no sales sequence, no obligation.
Trusted by Startups and Enterprises Worldwide
What We Build
Support & Maintenance — Pick What You Need
Each of these is something we deliver on its own. Not sure which one describes your project? Ask and we will tell you.
Application Support
A team on hand for bugs, questions and the constant small changes.
Performance Optimization
Core Web Vitals, slow queries and page speed brought back into the green.
Security Updates
Dependency patches, vulnerability scans and sensible hardening.
Bug Fixes
Triaged and fixed, with a root-cause note rather than a silent patch.
Technical Support
A named contact, agreed response times and a monthly review call.
Sound Familiar?
The Problems We Remove
If more than one of these is true, this is the right page to be on.
The developer who built it disappeared
No documentation, no access, and nobody left who knows how any of it works.
Nothing has been updated in a year
Outdated dependencies and unpatched plugins are how most sites get compromised.
Small changes take weeks
A price update or a new page waits in a queue because nobody is on hand.
Customers tell you about downtime
No uptime monitoring and no alerting, so an outage starts with a complaint.
What clients typically see
2 hrs
Critical response time
99.9%
Monitored uptime
24/7
Alerting on production
0
Surprise invoices
Figures are typical ranges from recent support & maintenance projects, not a guarantee — your numbers depend on your starting point.
What You Get
Everything Included, Nothing Hidden
No line items appearing halfway through the project. This is the scope.
Response times in the plan
Critical issues in hours, not whenever someone gets to it — written down, not implied.
Patching and security scans
Dependencies, plugins and server packages patched on a schedule, with vulnerability scans.
Uptime and error monitoring
Checks every minute and alerts routed to us, so most issues are fixed before you notice.
Performance kept in the green
Core Web Vitals, slow queries and bloated assets reviewed every single month.
Change hours included
Content updates, small features and fixes come out of a monthly allowance.
A report that says what happened
What was patched, what broke, what was fixed and exactly where the hours went.
What lands in your hands
- Onboarding audit of the codebase, hosting and access
- Credentials and documentation brought under your control
- Backup and restore procedure, tested rather than assumed
- Uptime, error and performance monitoring with alerting
- Scheduled patching and dependency upgrades
- An agreed allowance of monthly change hours
- Monthly report and review call
Want this scoped for your project specifically?
Send us the details and we will come back with the scope, a timeline and a fixed price — usually within one business day.
How It Runs
Four Steps.
No Surprises.
You see working output every week, and nothing moves to the next step without your sign-off.
01 Audit
We inventory the code, hosting, access and the current risks.
02 Stabilise
Backups, monitoring and the urgent patches come first.
03 Maintain
Scheduled patching plus your monthly allowance of changes.
04 Review
A monthly report and a call on what is worth improving next.
Built With
The Stack Behind
This Service
Proven, well-supported technology your next developer will already know — no exotic choices you have to keep us around for.
Next.js
React
Node.js
PostgreSQL
Docker
AWS
GitHub
Pricing
Transparent Packages, Fixed Scope
Indicative starting points so you can judge fit before you talk to us. The quote you receive is fixed against a written scope.
Essential
Keep a small site patched, backed up and monitored.
Discuss Scope
Ongoing
- Monthly updates and patching
- Daily backups with test restores
- Uptime monitoring and alerts
- 2 hours of changes included
- Email support, next business day
Most Chosen
Business
For the sites and apps the business actually runs on.
Discuss Scope
Ongoing
- Weekly patching and dependency upgrades
- Core Web Vitals and performance review
- Error monitoring and security scans
- 8 hours of changes included
- 4-hour critical response
- Monthly report and review call
Managed
Full cover for production applications, with an SLA.
Discuss Scope
Ongoing
- 24/7 monitoring and on-call
- 1-hour critical response SLA
- Dedicated support channel
- Quarterly architecture review
- Named engineers who know your stack
Prices exclude third-party costs such as hosting, licences and paid media. Payments are milestone-based, and every quote is fixed once the scope is signed.
What Our Clients Say
Trusted by Businesses Worldwide
FAQ
Support & Maintenance — Questions, Answered
Often Paired With
Other Services You Might Need
Ready to get started with Support & Maintenance?
Tell us what you are trying to build. You will get a scoped estimate and a realistic timeline — not a sales sequence.
- Free scoped quote
- Fixed price, no surprises
- You own the code
- Reply in 1 business day